FAQ

Is shipping free?

Yes, absolutely free!


Which countries do you mail to?

We mail to Canada and mainland USA only.


After purchasing a story/Lovely Victoriana Literary Box, how long does it take for it to be mailed?

After the payment has cleared, boxes (stories) will be sent out within 7-10 days, as soon as we finish lovingly preparing, printing and packaging the contents of your literary box.

 

How long does it take for boxes to arrive by mail?

All boxes are sent through Canada Post.  For Canada, please allow 6-12 business days (or more), after they have shipped, for boxes to arrive by mail.  For USA, please allow 12-14 business days (or more), after they have shipped, for boxes to arrive by mail.

There is no guarantee that the boxes will arrive within these given time frames, as mailing times may vary. This is simply an idea of how long it usually takes for boxes to arrive by mail.  Sometimes it may be less days, sometimes it may be more days. 

On rare occasions, there may be a slight delay in the mailing out of boxes due to inclement weather or perhaps a shortage in supplies and/or while we are waiting for necessary supplies to arrive.  

 

I ordered two boxes. Will they arrive in the mail at the same time? 

Upon purchasing multiple boxes, there is no guarantee that the boxes will arrive in the mail on the same date.  Boxes tend to get separated at the postal facilities and/or get processed at different times and therefore may occasionally arrive at their destination(s) on separate dates.

Actual delivery dates are beyond our control and may vary from week to week, month to month.

 

Why did my box arrive with some wear and tear?

We take great care in how we handle our boxes and we take great pride in our quick and timely mailing practices. However, when boxes leave our facility and are in the hands of the postal service, we are no longer responsible for the boxes and/or the condition in which they arrive to the recipient and/or the length of time in which they arrive to the recipient. This is all beyond our control. 

Boxes may accidentally become wet, stained, dented or worn during the mailing process.

 

Does each individual letter in the stories contain the same amount of pages?

Each letter may contain a different amount of pages depending on the length of each portion of the story. There is no guarantee that all letters will contain exactly the same amount of pages but, one thing is certain, they ALL contain multiple pages and are printed on both the front and the back of the pages.    


Are your stories family-friendly and clean?

Yes.  Our letters are family-friendly. Always wholesome. Always clean. No vulgarities or improper language. No violence. Just good, old fashioned, heartwarming stories.

Our love stories are primarily geared toward adults but can most certainly be enjoyed by all ages.  However, we do believe that our stories are best suited for pre-teen and up, as there are some emotional topics (for example: romance, anger, tension, mystery, loss or grief) which may need parental explanation.  All emotional topics are carefully and lightly broached within our storylines to maintain wholesome, tender, and realistic life scenarios (similar to those found within the pages of the classics such as: “Anne Of Green Gables” and “Little Women”).

Our letters and love stories are greatly influenced and inspired by our ardent love for the respectable, honourable and sweet writings of some of our favourite authors, including Jane Austen, Janette Oke, Louisa May Alcott, Lucy Maud Montgomery, Grace Livingston Hill, Isabella Alden, Emily Loring, the Brontë sisters, Laura Ingalls Wilder and more.

 

Are your stories fiction or non-fiction?

Our stories are works of fiction, written in whole by us.  However, our stories are generally based in actual towns, communities, cities, villages or locations in Canada and/or around the world.  In addition, there may be occasional references, within our stories, to true historical or well-known figures to add depth, realism, accuracy and richness to our period storylines.

 

How is this different from a book?

Our stories are designed to gradually and slowly unfold through the pages of a letter and through the continuous, unhurried and anticipated opening of each letter in your Lovely Victoriana Literary Box.  They provide a much more intimate, revealing and engaging reading experience.  They provide a deeper and closer look into the life and innermost feelings of the love story heroine.  There is no interference or influence of thought by the author.  Just raw emotion poured out on a sheet of paper by the heroine herself, leaving you to do the thinking and therefore creates a more pleasurable, imaginative escape from the everyday. It is a more compelling, immersive storytelling adventure and an overall richer reading experience.

 

Do you accept returns or provide refunds?

No, we do not accept returns or provide refunds. Boxes can not be returned and money cannot be refunded after purchasing, either in part or in whole, at any time. 

 

Do you provide free boxes for reviews?

No, we do not provide free boxes or individual letters for reviews.